Patient Service Representative - McKay Dee Dermatology and Plastic Surgery Clinic
Location: Ogden Utah
Description: Intermountain Healthcare is currently interviewing Patient Service Representative - McKay Dee Dermatology and Plastic Surgery Clinic right now, this job will be placed in Utah. Detailed specification about this job opportunity please give attention to these descriptions. The role of the Patient Service Representative (PSR) is to provide excepti! onal patient care by creating a customer/patient service experience that is phenomenal for each and every patient visit. The PSR works as a partner in the clinic together with the physician(s), clinical staff, other front desk staff and manager to provide a welcoming, caring and healing environment for patients. Where this position deals directly with patients and family members, the PSR is responsible to ensure that patients’ needs are listened to, understood and resolved. The ideal candidate will be one who is outgoing, enjoys working with people, one who smiles and interacts in a positive manner to create a positive first impression of the clinic, its staff, physicians and services.
A PSR in the Intermountain Medical Group has the responsibility to keep the clinic running smoothly, the physician working efficiently, and to assist primarily with front-desk duties such as registering patients, ensuring accurate demographic information is obtained/updated in the ! registration software, collecting co-payments, insurance infor! mation and other related front-end assignments.
A successful PSR becomes the patient’s advocate as they coordinate services such as scheduling of appointments, registration, cashiering functions, and data entry of appropriate physician charges. The PSR is also responsible for effective billing, problem solving, and maintenance of financial computer records of clinic patients following Intermountain’s policies and procedures. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis.
The clinic environment is a fast paced smaller environment that allows the development of close working relationships with physicians and clinical staff as well as returning patients. Every team member is vital to the clinic’s success in providing exceptional patient care.
S ense people’s needs before they ask (take initiative)
H elp out other team members (teamwork)
A cknowledge ! people’s feelings (show empathy)
R espect the dignity and privacy of everyone (be courteous)
E xplain what’s happening (communicate)
Entry Rate: $10.62
Benefits Eligible: No
Shift Details: This is a PRN/On-Call Position which means there are no guaranteed hours or shifts. Must be flexible and willing to work varying shifts between the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday.
Additional Details: After applying, please check your email often. This position requires assessment testing and notification will be sent to you through email.
Minimum Requirements
Two or more years of customer service experience
Must be proficient with Microsoft Office applications and 10-key by touch
Physical Requirements
Seeing, speaking, listening/hearing, manual dexterity
Preferred Qualifications
Previous clerical/secretarial work experience in a hosp! ital or physician office setting
Previous work experience in a! ccounting or billing
Please Note
After applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Intermountain Healthcare.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Fri, 26 Apr 2013 21:44:47 GMT
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