Client Experience Specialist [United States]


 

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

Client Experience Gig Program – Class of 2023

Interested students must apply on our website.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world

What's it like to work at Sun Life?

At Sun Life, we look for energetic, optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

Program Details

Sun Life's Client Experience Gig Program provides recent college graduates with an exciting opportunity to gain diversified experience in our Client Services organization. Through three distinct gig experiences (i.e. rotations) over 18 months, participants will rotate through several areas of the organization and influence all aspects of the client journey. Participants will have the opportunity to hear the voice of the client, implement solutions, and collaborate with peers.

This program provides the stability and security of a full-time position, while offering freedom of exploration, personal growth and development, and unique exposure to multiple Client Services teams. The Client Experience Gig Program also provides a structured learning and development curriculum, a mentor program, and the ability to engage in the broader Sun Life community. Upon completing the program participants will transition into their longer term role within the organization.

Sun Life's Client Experience Gig Program will begin in June of 2023 for upcoming graduates.

Program participants will have:

  • Customer centric mindset
  • Constant curiosity and a strategic mindset
  • Problem-solving and conceptual thinking skills
  • Excellent verbal and written communication skills
  • Ability to collaborate with peers and negotiate with matrix of partners
  • Ability to work independently and be eager to take on responsibility
  • Strong organizational and time management skills
  • Strong work ethic and professionalism

Key Qualifications:

  • Must be currently enrolled in an accredited undergraduate degree program
  • Must be graduating between December 2022 – May 2023 and be able to begin full-time employment in June 2023. All degree concentrations considered

Life is brighter when you work at Sun Life:

We offer competitive pay, flexible and progressive benefits programs, generous vacation, Sabbatical and leave policies, virtual work environments and more.

Sun Life is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. We hope you will consider joining our talented and inclusive workforce.

Visit us at www.sunlife.com/us to learn more.

At Sun Life, we understand the value of diverse cultures, perspectives and identities and we are strongly committed to a diverse and inclusive company culture. We encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply for careers with Sun Life.

Sun Life is an equal opportunity employer. Legal authorization to work in the country/region where the business is hiring is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Interested students must apply on our website

If you are a California resident, the salary for this position is:

  • Southern region: $48,000 annually
  • Central region: $50,000 annually
  • Northern region: $53,000 annually

If you are a Colorado resident, the salary for this position is $46,000 annually.


If you are a New York resident, the salary for this position is $53,000 annually.

If you are Washington resident, the salary for this position is $50,000 annually.

Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

Job Category:

Customer Service / Operations

Posting End Date:

17/05/2023

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


 

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