Under the direction of the manager, provide on-site administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world-class practices of CI-CARE. Schedule patients using the electronic medical records system, collect and update demographics, insurance, and authorizations as necessary. Greet and check-in patients, and perform cash collections. Ensure that proper procedures and policies are followed. Act as a liaison between the patients, providers, nursing staff, house staff and health system administration. Perform insurance verification and authorizations, and other duties as assigned by the manager. Salary range: $23.49-$33.34 Hourly
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Required: * Excellent organizational skills to work in a multi-function office with minimal supervision. * Knowledge of CPT codes, ICD10, and performing insurance authorizations * Skill in writing concise, grammatically correct correspondence, reports and manuscripts. * Proper telephone etiquette. * Knowledge of medical terminology. * Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements. * Skill in interacting diplomatically with the public including patients, other health care providers and students. * Ability to handle sensitive material and information with confidentiality and discretion. * Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system * Ability to meet and exceed the CI-CARE standards. * Ability to obtain authorizations in a timely manner * Ability to work occasional overtime * Ability to have flexibility in work schedules and locations as needed Preferred: * Knowledge of UCLA policies and procedures and cash collections * Previous experience working in an outpatient clinic setting.
