ADULT PROTECTIVE SERVICES FIELD INVESTIGATOR 2 – DEVELOPMENTAL DISABILITIES FOCUS [United States]


 

Do you have a desire to support the vulnerable and have passion for the developmentally disabled community? Adult Protective Services (APS) seeks individuals to join our team as an APS Field Investigator to support investigations involving those with developmental and/or intellectual disabilities. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves), 18 years of age or older. This is an ideal position for someone who is highly motivated, has problem solving and decision-making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners that range from caregivers, medical personnel, police, public fiduciaries, the public, and others in the course of your investigations. If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team! Please review the video to learn more about the APS Investigator's role and responsibilities - https://vimeo.com/408184827

Job Duties:
  • Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving individuals with intellectual and developmental disabilities, enrolled Division of Developmental Disabilities (DDD) adult members, 18 years of age or older, alleged to be abused, neglected and/or exploited.
  • Determines if there is a need for protective and/or social services for individuals residing in adult developmental homes (ADH), group homes, intermediate care facilities (ICF), Arizona Training Program Coolidge (ATPC) and skilled nursing facilities (SNF).
  • Makes time sensitive contacts with clients and interviews anyone who may have information regarding the situation.

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  • Writes various assessments and summaries regarding the case.
  • Analyzes a variety of complex documents including individual service plans (ISP) and behavioral treatment plans (BTP).
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
  • Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly
  • Case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.)
  • Appropriate interventions for a variety of behavioral, developmental, and psychological symptoms

Skill in:
  • Oral and written communication
  • Time management and organization
  • Critical thinking
  • Using computer software packages (e.g., Excel, Word, Google Suite, etc.)

Ability to:
  • Learn, understand and apply Federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment
  • Write clear, concise, and accurate reports
  • Quickly assess, prioritize, and process report cases when received
  • Handle clients and callers in a professional, calm manner eliciting information quickly and efficiently
Selective Preference(s):
  • Requires Bachelor’s Degree in Social Work, Rehabilitation, Criminal Justice, Psychology, Sociology, Human Services, Justice Studies, Gerontology or closely related field; OR
  • 1 year of experience as a Human Service Specialist 1 in AZ state government; OR
  • 2 years’ experience providing professional case management/investigation services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation); OR
  • 2 years’ experience as a Registered Nurse, Assistant Nurse, CNA, EMT, or LPN.
Pre-Employment Requirements:
  • Flexibility in willingness to work longer shift hours or after-hours coverage, if necessary.
  • Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
  • A.R.S. 41-1968 Employee shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults, prior to the start of their employment.
  • In-state travel is required. The position will require the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Individuals may be required to use their personal motor vehicle in rare situations.
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
  • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.


All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

  • Career Advancement & Employee Development Opportunities
  • Flexible schedules to create a work/life balance
  • Tuition Reimbursement
  • Participation in the Arizona State Retirement System (ASRS)
  • 10 paid holidays per year
  • Stipend Opportunities
  • Infant at Work Program
  • RideShare and Public Transit Subsidy
  • Affordable Medical, Dental, and Vision
  • Life and Disability Insurance

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-771-2909.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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