Ajara Stores NG is an E-comerce Company rendering services to everyone through their different products from herbs to electronics.
We are recruiting to fill the position below:
Job Position: Sales Representative
Job Location: Ibadan, Oyo
Employment Type: Full-time
Duties
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and Skills
- Candidates should possess an SSCE / OND / NCE qualification with 1 - 6 years of work experience.
- Proven customer support experience or experience as a Client Service Representative
- Customer orientation and ability to adapt/respond to different types of characters
- Good communication skill in customer care service
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with microsoft word and internet browser
Remuneration
N25,000 - N35,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: ajarastores247@gmail.com using the Job Position as the subject of the email.
