Reports To: Manager, Digital & Drop Ship
Essential Duties and Responsibilities:
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- Assist the Drop Ship Manager and Account Executives with vendor direct to consumer e-commerce wholesale account needs - DSW, Nordstrom, JS.com, Macy's, Amazon, Bloomingdales, and Dillard's
- Responsible for managing the drop ship account orders and inventory for all wholesale brands - Vince Camuto, Jessica Simpson, Lucky Brand
- Enter drop ship wholesale account orders after confirming with the sales, planning, and production teams.
- Review monthly on order with production to ensure on time deliveries.
- Process all order maintenance changes which includes pricing, NRF, and delivery updates.
- Execute weekly account style replenishment inventory moves in our product management system.
- Run daily on-order reports, flow new arrival inventory into each commerce warehouse, and communicate style adds to the account representatives.
- As needed work with EDI/IT teams to resolve any transmission issues
- Receive, analyze, and address any customer complaints and work to resolve
- Work with production, logistics and management on meeting monthly forecast goals
- Seasonal load of wholesale products, content, and digital assets into the Camuto Group Product Information Management System, Salsify.
- Required to complete seasonal on order assortment account setups and content/imagery sharing utilizing Salsify.
- Monitor several commerce sites daily ensuring items are live and product descriptions and pricing is accurate.
- Accountable for weekly allocating inventory between each site based on selling performance.
- Complete account required reporting and present relevant findings to management.
- Review the photo studio PDP imagery google docs ensuring all imagery is delivered prior to the ETA.
- Work closely with production on ensuring the seasonal web detail content meets each vendors requirement.
Required Skills:
- Ability to interact with cross functional teams while remaining flexible, proactive, and efficient
- Customer service driven
- Demonstrated professionalism and attention to detail
Competencies:
SETTING GOALS – Creates and follow effective plans. Anticipates risks, creates contingency plans. Aligns plans with goals. Allocates adequate resources. Accepts and supports change. Willing to take risks and suggests new ideas, approaches. Takes initiative. Seeks out learning activities.
WORKING WITH OTHERS – Clearly articulates own, other’s goals. Promotes a team atmosphere by demonstrating humility and respect. Builds effective relationships, relates well to others. Delivers and responds to feedback in a constructive manner. Considers multiple perspectives. Handles conflict, pressure, uncertainty and adapts independently. Meets commitments. Dedicated to working with business partners on their expectations.
GETTING RESULTS – Personally accountable for work performance targets and achieving results. Prioritizes well. Anticipates and handles obstacles effectively. Makes good, timely decisions. Can simply and process complex problems. Understands underlying issues and addresses root causes. Meets deadlines, works until finished.
Qualifications:
Experience:
- Excellent verbal and written communication skills
- Strong working knowledge of Microsoft Office Excel
Preferred Qualifications:
- Experience with ABS (American Business System) a plus
- Prior eCommerce/Digital/Product Information Management system experience
Education:
- Bachelor’s College Degree Required and comparable corporate work experience preferred
The estimated pay range for this position is $21.70 to $29.80. The successful candidate’s actual salary offer will take into account a wide range of job-related factors including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate’s location, and other organizational needs. The estimated pay range has been adjusted for the applicable geographic differential. This range does not include benefits such as health insurance, paid or unpaid time off work, and retirement.
