Initiate and coordinate patient care to accommodate the needs of the patient, the availability of the care provider team, and the resource limitations of the clinic and UCLA. The incumbent is also responsible for the identification, clarification, authorization, insurance claim submission, and insurance claim follow up of all medical and dental treatment services provided. Furthermore, the incumbent is required to create, maintain, update and retrieve complete patient records. Additionally, the incumbent is responsible for the cashiering and other operational duties of the clinic as assigned by the incumbent's supervisor and the administration team.
Percentage of Time:
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100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
14
Records
Qualifications
Required/Preferred
1. Demonstrated knowledge of Oral Surgery terminology, procedures and surgeries.
Required
2. Demonstrated skill to establish and maintain cooperative working relationships with staff, residents, faculty and patients.
Required
3. Demonstrated skill to organize work and determine priorities.
Required
4. Demonstrated skill in using all Microsoft Office products.
Required
5. Demonstrated skill to handle multiple demands and frequent interruptions and maintain a professional demeanor.
Required
6. Demonstrated skill in using electronic and legacy scheduling and patient record management systems and processes.
Required
7. Skill in speaking clearly, distinctly and courteously using appropriate English vocabulary and grammar.
Required
8. Demonstrated skill to use basic math skills.
Required
9. Working knowledge of medical and dental insurance companies' (including CMS) billing policies and procedures.
Required
10. Working knowledge of medical and dental procedural CPT and CDT coding process.
Required
11. Demonstrated organizational skill to enforce clinic policies by following established policies and procedures.
Required
12. Demonstrated skill in patient management, including patient advocacy and resolution of patient complaints.
Required
13. Spanish verbal skills to communicate with patients and translate for residents, faculty and staff.
Preferred
14. Demonstrated understanding of revenue cycle and charge capture.
Preferred
Additional Posting Information
Bargaining Unit:
CX-Clerical & Allied Services
Application Deadline:
07-25-2023
External Posting Date:
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