Centralized Scheduler - Comprehensive Orthopedics & Sports Medicine
Location: Salt Lake City Utah
Description: Physician Group of Utah is in need of Centralized Scheduler - Comprehensive Orthopedics & Sports Medicine right now, this occupation will be placed in Utah. For complete informations about this occupation opportunity please give attention to these descriptions. The role of the Centralized Scheduler is to provide exceptional service to patients and c! ustomers while providing outstanding support to physicians and healthcare providers. The Centralized Scheduler ensures that procedures and tests are scheduled accurately and efficiently. Centralized Schedulers are responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter.
Key Responsibilities
Schedules patient procedures including surgery, MRI/CT, EMG/Nerve Conduction Studies and other procedures as required
Coordinates with patients, providers, facilities and insurance companies to facilitate smooth scheduling process
Timely responses to patient inquiries and timely completion of assigned tasks
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests
Assists in routine clerical functions such as filing of medical information in patient's records, locati! ng and preparing department charts, managing dictation notes, ! obtaining medical records from other providers and entering charges for billing purposes
May assist with front and back office duties as assigned simultaneously
Completes assigned training and education
Performs other duties as determined by the Practice Manager or Clinic Director
Minimum Requirements:
Demonstrated ability to communicate effectively on the phone, in writing and via email
Ability to exercise discretion on sensitive and confidential matters
Demonstrated computer skills with data entry software
Must be able to flex schedule in accordance with patient and provider schedules
High School diploma or GED equivalent is required
Institutional accreditation and degree obtainment will be verified upon hire
Preferred Qualifications:
One or more years of demonstrated customer service or scheduling experience
One or more years experience in an outpatient clinic or other healthcare setting
Experience working with NextGen computer software
Bilingual in English and Spanish
Physical Requirements:
Work up to a 12 hour shift
Sit up to 6-8 hours a day
Stand and walk up to 4-6 hours a day
Speak and listen to internal and external customers
Bend to reach supplies/materials, reach with hands and arms throughout the day
Lifting, pushing, pulling
Grasp and manipulate tools
Key information into a computer workstation, use computer peripheral tools
Please Note:
All positions subject to close without notice
Must be willing to float to other locations
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Physician Group of Utah.
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This occupation starts available on: Fri, 29 Mar 2013 20:47:51 GMT
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